Shipping & Delivery Policy

Shipping & Delivery Policy Thank you for shopping with Cart-st. We work with third-party fulfillment and logistics partners to process and deliver orders to customers. Because products may be shipped from different fulfillment locations, shipping times and shipping methods can vary depending on the product and destination. 1. Order Processing Orders are normally processed after payment has been successfully confirmed. Processing may take approximately 1–7 business days, depending on the product, supplier, fulfillment location, order volume, and other operational factors. Processing time is separate from shipping/transit time. 2. Shipping Times Estimated delivery times vary by product and destination. The estimated delivery period shown on the product page, checkout, or shipping information should be considered an estimate rather than a guaranteed delivery date. International shipments may take longer because of: - Customs processing - Import procedures - Local carrier delays - Weather conditions - Public holidays - Incorrect or incomplete delivery information - High shipping volumes - Other circumstances outside our control 3. Tracking Where tracking is available, tracking information may be provided after the order has been shipped. Tracking information may take some time to become active after the shipping carrier receives and scans the package. Customers should use the tracking information provided to monitor delivery progress. 4. Multiple Products If an order contains multiple products, items may be shipped separately because products can be fulfilled from different locations. You may therefore receive more than one package for a single order. 5. Delivery Address Customers are responsible for providing a complete and accurate delivery address. Cart-st is not responsible for delivery problems caused by incorrect, incomplete, or outdated information supplied by the customer. If you notice an incorrect address immediately after placing an order, contact us as soon as possible. We will try to assist, but changes cannot always be guaranteed once an order has entered processing or shipment. 6. Customs, Duties and Taxes For international orders, customs duties, import taxes, VAT, clearance fees, or other charges may apply depending on the destination country and local regulations. Where such charges are imposed by the destination country, they may be the responsibility of the customer unless otherwise stated at checkout. 7. Delayed or Lost Packages If your package appears to be delayed, please check the tracking information first. If the tracking information indicates an unusual delay, contact us so we can investigate with the relevant fulfillment or shipping partner. Delivery times are estimates and cannot always be guaranteed because transportation and customs processes are outside our direct control. 8. Delivery Problems If your order arrives damaged, incorrect, or appears to be missing, contact us as soon as possible and provide your order number and relevant photographs or other evidence. We will review the situation and work with the appropriate fulfillment or shipping partner to determine the available solution. Cart-st reserves the right to update shipping arrangements, carriers, processing times, and delivery estimates when necessary.